About Us
InHouse Home Services provides Cooling, Heating, Plumbing, Electrical and Appliance Services for the greater Phoenix areas. We have enjoyed rapid growth and success based on customer referrals and pride of workmanship. We are the only company that offers a 24 Hour Service Guarantee for all of our members.
Click here to learn more about becoming a member.
We take special pride to only employ technicians who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. All of our technicians are not only qualified but they participate in continuing education to stay up to date with new technology and ongoing changes within the industry. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Furthermore, they will either cover the floor where they work, walk with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do.
With InHouse, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you ‘hung out to dry’. Our company is committed to the technical excellence of the service we provide you and we have 100% NATE certified technicians. Besides the technician who actually does the repair, InHouse has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call. Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people who are Safety Seal certified, you can understand why we call the person who we deliver to your door a 'champion' technician.
Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license or don’t carry adequate insurance. InHouse is insured for Workers Compensation and for liability insurance.
Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.
5 Reasons Why Homeowners Choose Inhouse!
- No Risk, Up-front pricing: Because we charge repairs by the job, not by the hour, you never pay for a slow or lazy serviceman or for "run-around" time for parts and other materials.
- 100% Satisfaction Guarantee: If you are not 100% satisfied with the performance of the equipment, we will, within 30 days of your request, remove the system and cheerfully refund the entire amount of the contract.
- 24 Hour Emergency Service: We don't just advertise 24 hour a day, 7 day per week emergency service - we deliver it.
- Save Money On All Repairs: There is nothing better for your heating and/or air conditioning system than annual maintenance. Annual maintenance allows your system to work at peak efficiency year in and year out.
- Peace of Mind: InHouse is a licensed contractor and obtains all municipal and state permits as required. Inhouse is insured for Workers Compensation and for liability insurance .
Our Preferred Partners: We offer Energy Star Certified equipment, with SEER ratings ranging from 13 SEER to 22 SEER. We are proud to be preferred partners with APS and SRP.
When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. InHouse takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening and are all certified with the Technicians Seal of Safety. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.
Our Employees: Our centrally located service centers have state-of-the-art computerized equipment. Our customer representatives, service coordinators and dispatchers, comfort advisors, and warehouse personnel back our N.A.T.E. certified factory trained technicians. All personnel are background checked and thoroughly screened.
Our Fleet, Tools and Equipment: To ensure on-time response to customer needs, our fleet of vehicles are Satellite Dispatched. Vehicles are stocked with a wide selection of tools, equipment, and replacement parts to provide our customers 24-hour a day, 7 days a week, 365 days a year service.
Our Facility: In 2007, we moved our operations to a much larger facility to accommodate our growth. Our meticulously kept facility has direct freeway access to service all Phoenix Area Communities – allowing faster transit times to our customers.
These facilities house our calling centers, comfort advisor training center, service and installation technician training centers, and management training center.
Your Satisfaction: All these little things add up to one big thing. We deliver "we'll be there today, or you don't pay *." And, we back up what we say and do in writing. We offer 5 year part and labor warranties on everything we sell and we offer 100% customer satisfaction.
Our Future: Our course for our future is continued growth and unparalleled excellence. We are considered by our peers as the benchmark company in our industry. We will continue to stay on the cutting edge of innovation to provide our customers the very highest level of service.
*$45 Service Call will be waived if not at your place of residence or business the day of your call during regular business hours.
*$45 Service Call will be waived if not at your place of residence or business the day of your call during regular business hours.